Privacy Policy

1. Scope

Waeffler & Partner Dental-Labor AG considers the privacy and security of personal data a very important issue.

This Online Privacy and Cookies Policy ("Policy") applies to the use of the websites and applications of Waeffler & Partner Dental-Labor AG ("Waeffler & Partner Dental-Labor AG Website"). The Waeffler & Partner Dental-Labor AG Website provides information on Waeffler & Partner Dental-Labor AG, its products and services, career opportunities and information for investors.

Waeffler & Partner Dental-Labor AG treats personal data in accordance with the applicable data protection laws. "Personal Data" means any information that identifies or could reasonably be used to identify you. The Policy describes the type of Personal Data collected by Waeffler & Partner Dental-Labor AG when you use the Waeffler & Partner Dental-Labor AG Website and/or the services that the Waeffler & Partner Dental-Labor AG Website provide as well as how and for which purposes Waeffler & Partner Dental-Labor AG collects and may further process, use, share and disclose that Personal Data. Furthermore, it sets out the rights you have in relation to such Personal Data.

This Policy is not necessarily a comprehensive description of the Waeffler & Partner Dental-Labor AG data processing. Other data protection statements or similar documents may apply to specific circumstances.

By using the Waeffler & Partner Dental-Labor AG Website, you acknowledge that your personal data may be processed as set forth herein and you consent to the use of cookies and other means of identification and local storage in accordance with this Policy. If you do not agree with this Policy, do not proceed further to use the Waeffler & Partner Dental-Labor AG Website.  If you do not agree to our use of Cookies, please set your browser settings accordingly or do not use the Waeffler & Partner Dental-Labor AG Website.

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​2. Controller, Data Protection Officer

Unless Waeffler & Partner Dental-Labor AG has informed you differently in certain cases (e.g. according to the terms of use or other information for a specific service provided by the Waeffler & Partner Dental-Labor AG Website), Waeffler & Partner Dental-Labor AG is the controller for processing your personal data through the Waeffler & Partner Dental-Labor AG Website. In those cases in which an affiliate of Waeffler & Partner Dental-Labor AG communicates with you through other means (e.g. email, letter, phone, in person, etc.) or provides services to you through the Waeffler & Partner Dental-Labor AG Website, such affiliate will be the controller of your data.

Any inquiry for detailed information, comment, claim or concern related to this Policy and data privacy may be addressed to Waeffler & Partner Dental-Labor AG using the following contact details: info@waeffler-partner.ch.

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​3. Type of Personal Data, methods and purposes of processing

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3. 1. Your requests

If you submit a request of services provided by the Waeffler & Partner Dental-Labor AG Website (e.g. newsletters, invitations to events, accounts, closed user groups), a contact request, a request of further information on Waeffler & Partner Dental-Labor AG products and services, a media inquiry, you may be asked to provide certain Personal Data such as first and last name, title, company, address, e-mail address, telephone number, etc.

If you voluntarily provide or make available to Waeffler & Partner Dental-Labor AG Personal Data through the use of the Waeffler & Partner Dental-Labor AG Website or electronically in any way, e.g. by entering them on a registration form, by signing up for a newsletter, by sending an e-mail, by providing feedbacks, by completing a customer survey, by participating in a competition, etc., Waeffler & Partner Dental-Labor AG may collect and process such Personal Data for the purposes indicated or evident from the circumstances at the time of collection. In particular, Waeffler & Partner Dental-Labor AG may process your Personal Data as it is necessary to administer your request or inquiry and to provide you with the requested service or an appropriate response.

In addition, in line with the applicable law and where appropriate, Waeffler & Partner Dental-Labor AG may process your Personal Data for the following purposes which are in Waeffler & Partner Dental-Labor AG's legitimate interest, such as (i) providing, improving and developing the Waeffler & Partner Dental-Labor AG Website, products and services, (ii) statistical and market research purposes, (iii) technical operations and security, (iv) asserting legal claims and defense in legal disputes and official proceedings, (v) complying with applicable laws and regulations or (vi) other purposes provided for or permitted by law.

If you have registered to receive regular updates from Waeffler & Partner Dental-Labor AG, you may opt out from receiving such communication at any time by sending a request to the address provided in Section 2 above. If you choose to withhold any Personal Data requested by Waeffler & Partner Dental-Labor AG, it may not be possible for you to gain access to or use certain parts, services or functions of the Waeffler & Partner Dental-Labor AG Website and for Waeffler & Partner Dental-Labor AG to respond to your query.​

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3. 2. Server log files

When you access the Waeffler & Partner Dental-Labor AG Website, the web server of Waeffler & Partner Dental-Labor AG automatically collects, records and stores in server log files certain information about your access, e.g. your Internet Protocol (IP) address of the computer or mobile device sending the request, your file request as well as its date, time and duration, the HTTP response code, the pages of the Waeffler & Partner Dental-Labor AG Website that you actually visit, the website from which you visit the Waeffler & Partner Dental-Labor AG Website (referrer URL), the type, version and language of the web browser, the operating system used by the computer or mobile device sending the request, cookies that may uniquely identify your browser. For more information on cookies see Section 8 below. This information is not analyzed in a way that identifies individual persons. Waeffler & Partner Dental-Labor AG collects and processes this information on a technical level for operational purposes for displaying and ensuring the proper functioning of the respective Waeffler & Partner Dental-Labor AG Website, for better understanding the users' behavior and improving its offerings as well as for ensuring stability and security.​

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3. 3. No automated decisions and profiles

Waeffler & Partner Dental-Labor AG does not use the Personal Data collected from you to make decisions based solely on automated processing and Waeffler & Partner Dental-Labor AG does not process your Personal Data automatically with the aim of evaluating certain personal aspects (profiling).

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4. Personal Data transfer

In the context of the Waeffler & Partner Dental-Labor AG business activities and in line with the purposes of the data processing set out in Section 3, Waeffler & Partner Dental-Labor AG may transfer Personal Data to third parties, insofar as such a transfer is permitted and Waeffler & Partner Dental-Labor AG deems it appropriate, in order for them to process data for Waeffler & Partner Dental-Labor AG or, as the case may be, their own purposes. In particular, Waeffler & Partner Dental-Labor AG may disclose your Personal Data to third parties ("Recipients") in the following cases:

(a)   Any relevant Waeffler & Partner Dental-Labor AG controller entity may transfer your Personal Data to other Waeffler & Partner Dental-Labor AG entities and to any third-party service providers ("Processors") to which the Waeffler & Partner Dental-Labor AG controller entity delegates all or part of the processing (e.g. hosting providers, e-marketing service providers, technical support providers etc.). The Processors are allowed to use your Personal Data only for the purposes for which the Personal Data were originally collected. The Processors are carefully selected by the relevant Waeffler & Partner Dental-Labor AG controller entity. They are contractually obliged to handle your Personal Data exclusively on instructions of the Waeffler & Partner Dental-Labor AG controller entity, in accordance with this Policy and the applicable data protection laws, to keep the Personal Data confidential and to implement appropriate technical and organizational measures to protect the Personal Data.

(b)   The relevant Waeffler & Partner Dental-Labor AG controller entity may also disclose Personal Data in connection with a merger, acquisition, bankruptcy or sale, assignment or other transfer of all or substantially all of its assets.

(c)    Waeffler & Partner Dental-Labor AG may disclose your Personal Data to certain public authorities in order to respond to appropriate requests of legitimate government agencies or where required by applicable laws, court orders or government regulations.

(d)   Waeffler & Partner Dental-Labor AG may disclose Personal Data where this is needed for corporate audits or to investigate or respond to a compliance or security threat.

The Recipients may be located in Switzerland or in any country worldwide. In particular, you must anticipate that your Personal Data are transmitted to any country in which the Waeffler & Partner Dental-Labor AG group is represented by affiliates, branches or other offices as well as to other countries in Europe and the USA where service providers of Waeffler & Partner Dental-Labor AG are located (such as Microsoft, Google (USA), Wix (USA)). If Waeffler & Partner Dental-Labor AG transfers data to a country without adequate legal data protection, Waeffler & Partner Dental-Labor AG ensures an appropriate level of protection as legally required by way of using appropriate contracts (in particular on the basis of the standard contract clauses of the European Commission) or Waeffler & Partner Dental-Labor AG relies on the statutory exceptions of consent, performance of contracts, the establishment, exercise or enforcement of legal claims, overriding public interests, published personal data or because it is necessary to protect the integrity of the persons concerned. You can request more information about such measures by getting in touch with the addresses provided in Section 2 above.

Unless otherwise set forth in this Policy or other data protection statements applicable in specific circumstances, Waeffler & Partner Dental-Labor AG will not sell or otherwise transfer your Personal Data to any third parties without your explicit consent.

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5. Retention periods

Waeffler & Partner Dental-Labor AG processes and retains the Personal Data as long as required for the performance of the purposes for which they are collected or for compliance with the legal obligations or other purposes pursued with the processing, as well as beyond this duration in accordance with legal retention and documentation obligations. Furthermore, Waeffler & Partner Dental-Labor AG may retain Personal Data for the period during which claims can be asserted against Waeffler & Partner Dental-Labor AG or insofar as Waeffler & Partner Dental-Labor AG is otherwise legally obliged to do so or if legitimate business interests require further retention (e.g. for evidence and documentation purposes).

As soon as Personal Data is no longer required for the above mentioned purposes, they will be deleted or anonymized to the extent possible. If Personal Data need to be retained for legal reasons, they will be blocked and will no longer be available for further processing.

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6. Personal Data security

Waeffler & Partner Dental-Labor AG has taken appropriate technical and organizational security measures to protect your Personal Data from unauthorized access, improper use or disclosure, unauthorized alteration and unlawful destruction or accidental loss. In particular, Waeffler & Partner Dental-Labor AG has implemented appropriate internal information security policies, training, IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions, pseudonymization, inspections. All employees, Processors and other third parties that have access to Personal Data are obliged to keep the Personal Data confidential and safe.

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7. Your rights

Subject to the applicable law, you may have some or all of the following rights regarding your Personal Data:

(a)   Right to obtain confirmation of whether Waeffler & Partner Dental-Labor AG processes your Personal Data and, if so, to gain access to a copy thereof;

(b)   Right to rectify or obtain the erasure of your Personal Data as long as the applicable legal requirements are met (e.g. the prerequisites for the right of erasure provide in particular that the Personal Data is no longer necessary for the purposes for which they were collected or otherwise processed, for supporting litigation or for compliance with statutory retention requirements);

(c)    Right to restriction of processing, in particular (i) where the accuracy of Personal Data is contested by you, for a period enabling Waeffler & Partner Dental-Labor AG to verify the accuracy of the Personal Data, (ii) where you oppose the erasure of the Personal Data (in cases where the right to erasure applies) and request the restriction of their use instead, (iii) where Waeffler & Partner Dental-Labor AG no longer needs the Personal Data for the original purposes, but they are required by you for the establishment, exercise or defense of legal claims, and (iv) where the successful exercise of an objection is still contested between you and Waeffler & Partner Dental-Labor AG;

(d)   Right to object to processing of your Personal Data, unless Waeffler & Partner Dental-Labor AG can demonstrate compelling legitimate grounds for processing of your Personal Data. With reference to the processing of your personal data for direct marketing purposes, you may have the right to object at any time thereto;

(e)   Right to data portability of your Personal Data to a new supplier (if applicable);

(f)     Right to lodge a complaint with the relevant supervisory authority, in particular (i) the data protection authority that is competent for your place of residence, your place of work or the location of the alleged infringement, or (ii) the lead supervisory authority for Waeffler & Partner Dental-Labor AG, namely the Federal Data Protection and Information Commissioner FDPIC.

(g)   Where any processing is based on consent, you may have the right to withdraw such consent at any time, without this affecting the processing prior to the consent withdrawal.

You can assert your rights at any time by submitting your request to the addresses provided in Section 2 above. In general, exercising these rights requires that you are able to prove your identity (e.g. copy of identification documents).

Waeffler & Partner Dental-Labor AG reserves the right to enforce statutory restrictions, e.g. if Waeffler & Partner Dental-Labor AG is obliged to retain or process certain data, has an overriding interest or needs the Personal Data for asserting claims. Waeffler & Partner Dental-Labor AG may reject requests that are excessive or a misuse of the relevant rights. If exercising certain rights will incur costs on you, Waeffler & Partner Dental-Labor AG will notify you in advance.

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​8. Cookies

The Waeffler & Partner Dental-Labor AG Website uses cookies, i.e. small pieces of data placed on your computer or mobile device by the websites you visit, and other forms of identification for local storage ("Cookies") to distinguish visitors of the Waeffler & Partner Dental-Labor AG Website from each other by assigning a random anonymous identifier to each visitor. Cookies save your settings and enable the Waeffler & Partner Dental-Labor AG Website to remember your device as well as your actions and preferences (e.g. login, language, etc.) over a period of time for providing the visitors of the Waeffler & Partner Dental-Labor AG Website with a more personalized experience when they browse the Waeffler & Partner Dental-Labor AG Website. Cookies are used to make websites work and help Waeffler & Partner Dental-Labor AG to better understand how visitors use the Waeffler & Partner Dental-Labor AG Website and to improve the quality of the Waeffler & Partner Dental-Labor AG Website and services. However, Cookies do not identify you personally.

Waeffler & Partner Dental-Labor AG uses (i) "session cookies" that allow your computer to be recognized when your return to the Waeffler & Partner Dental-Labor AG Website during a session and are automatically deleted once you close your browser as well as (ii) "persistent cookies" that allow your computer to be recognized during more sessions and are automatically deleted after a specified period of time.

"Functionality Cookies" are necessary for functionality or services requested by you or for the transmission of communications on the Waeffler & Partner Dental-Labor AG Website. They do not store any personally identifiable information and do not require your consent. "Analytical Cookies" are used for carrying out performance and audience metrics about the Waeffler & Partner Dental-Labor AG Website, in particular for counting visits, traffic sources and insight into the popularity of a content. All information collected by these cookies is aggregated and therefore anonymous. "Tracking Cookies" may be used for advertising and marketing purposes or tracking activity from email and across a network of other websites, etc. You can give your consent to the use of Tracking Cookies by continuing to use the Waeffler & Partner Dental-Labor AG Website.

You may configure your web browser to refuse any installation of all or some Cookies or to disable or deactivate Cookies that have been installed (the specific instructions can be found in the manual of your browser). However, if you use your browser setting to block all Cookies (including Functionality Cookies), this may result in a reduced availability or impaired functionality of the Waeffler & Partner Dental-Labor AG Website.

 

9. Web analytics

The Waeffler & Partner Dental-Labor AG Website uses Google Analytics, a web analytics service provided by Google Inc., a company located in the USA, www.gooogle.com ("Google"). The features of the service that Waeffler & Partner Dental-Labor AG uses are "Universal Analytics" features. They make it possible to attribute data, sessions and interactions across multiple devices to a pseudonymous user ID, thus giving Waeffler & Partner Dental-Labor AG the ability to analyze the activities of a user on all devices. Google Analytics uses Cookies which are text files placed on your computer, to help the Waeffler & Partner Dental-Labor AG Website to measure and analyze how visitors use the site.

The information generated by the Cookies about your use of the Waeffler & Partner Dental-Labor AG Website (including your IP address) is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on these websites, Google will truncate your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases the full IP address will be transmitted to a Google server in the USA and truncated there. 

Google complies with the data protection rules of the "EU-U.S. Privacy Shield" and "Swiss-U.S. Privacy Shield" arrangements and is registered with the "Privacy Shield" program of the US Department of Commerce and the European Commission and Swiss Administration. The IP address identified from your browser by Google Analytics will not be merged with other data collected by Google. On behalf of Waeffler & Partner Dental-Labor AG, Google uses this information to analyze your use of the Waeffler & Partner Dental-Labor AG Website, to compile reports on the website activities and to provide other services for Waeffler & Partner Dental-Labor AG related to the use of the Waeffler & Partner Dental-Labor AG Website and internet usage. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf.

Waeffler & Partner Dental-Labor AG uses Google Analytics in order to pursue its legitimate interests of building a service that meets the customer’s needs, enabling statistical analysis and promoting our website efficiently. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Waeffler & Partner Dental-Labor AG Website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: https://tools.google.com/dlpage/gaoptout?hl=en. Opt-out cookies prevent your data from being collected during any future visits to the relevant Waeffler & Partner Dental-Labor AG Website. In order to prevent the collection of data by Universal Analytics across multiple devices, you must opt out on all the systems that you use.

For more information around Google Analytics, the conditions of use and data protection please click: https://www.google.com/intl/en/analytics/privacyoverview.html.

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​​10. Social Media Plugins

Waeffler & Partner Dental-Labor AG may use social media plugins (e.g. Facebook, Twitter, Instagram or LinkedIn), which are identifiable by means of respective share buttons. Such social media plugins allow users of those social media platforms to post links of Waeffler & Partner Dental-Labor AG Website on their social media profile, bookmark them or share them with their social media contacts.

If you use social media plugins you will be sending identifiable information to the respective social media platform. Any comments or activity arising from persons using social media plugins is not controlled or endorsed by Waeffler & Partner Dental-Labor AG and Waeffler & Partner Dental-Labor AG shall not be responsible or liable for such. Persons who share Waeffler & Partner Dental-Labor AG's content via social media plugins are not authorized to speak for or to represent Waeffler & Partner Dental-Labor AG.

This Policy is not applicable to any linked, non-Waeffler & Partner Dental-Labor AG Website. Whenever you open a link to other websites, you should read the privacy policies of the website in question. The processing of your Personal Data lays in the responsibility of the respective social media operator and occurs according to its data protection rules. Waeffler & Partner Dental-Labor AG does not receive any information about you from such operators.

 

11. Changes to this Policy

This Privacy Statement is subject to change from time to time without notice.

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Last update 2024